CANCELLATION AND RETURN POLICY

CANCELLATION AND RETURN POLICY Once ordered, a request for cancellations or replacement of orders duly placed on the website shall not be entertained. For cancellation of any Physical Order Kindly email us at sales@gadgetspune.com along with order no. GADGETSPUNE.COM may refund or replace only in case of faulty and damaged software and hardware subject to the packaging and casing being returned in good condition. Faulty or damaged software, cases, as well as hardware, must be returned within 10 days from the date of dispatch but with a prior intimation of such via email to helpdesk@gadgetspune.com. In the case of hardware, every component part (cables, covers, memory sticks, warranty card, etc.) must be available, for it to be accepted as a return. In case you receive an incorrect product for which you haven’t ordered, it has to be returned in its original packing without tampering or opened seal to us. After investigating such cases, the correct product will be dispatched. Rights reserved with GADGETSPUNE.COM and may take a longer duration to settle.Such settlements may take upto 5-7 working days. Majorly, the refund will be processed for the canceled order only through the same mode of payment i.e. payment to the same account which you used during the transaction. For the Credit card/Debit card mode of payment, refund processing time as per the bank’s standard time frame which is approximately 10-12 business days. For the COD mode of payment, the refund processing time is 15-20 working days.For non-delivered items, a refund will be processed only on confirmation that the product was not delivered to you and you choose to take a refund and are not interested in any other product.COD refunds will be done through UPI payment mode or Bank Transfers. On a Prepaid order, 5% cancellation charges will be deducted from the refund amount. In case of COD the advance amount will not be refunded if the order is cancelled PRE ORDERS Pre Order is one of the services we are offering to our customers. By pre-ordering it is taken that you intend to pre-pay upfront and wait to receive your product as that is what a pre-order implies. Once the Pre-order booking is placed it will not be revoked or canceled under any circumstance. Generally, a pre-ordered product is shipped on or after the day of its release. We try utmost to ship the pre-order products as soon as it is available with us. However, the company is not liable for any sort of delay in the delivery or shipment of them as it depends on the availability and its supply by its supplier(s). Pre-order applies only to not-yet-released products. It does not apply to other product lines or to items that have already been released in India. Invoice for pre-ordered products will be generated only when the product is shipped. Pre-order applies only to items displaying the Pre-order offer message on the product listing or product description page on the website. To read the rest of the policies of the site kindly check the Terms and Conditions page.